State Farm® Insurance Agent Kristin Vincent
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joseph Fincham
September 23, 2024
"Very helpful and patient I appreciate great service like this"
"Joseph, thank you for your kind words! I'm glad to hear that you found our service helpful and patient. We always strive to provide great support for our customers. If you need any further assistance, don't hesitate to reach out. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Vlckl Mayorga
September 16, 2024
"This is such a wonderful group of people to work with. I can’t say enough good things about Kristin, Presley and Michael. They are always here to assist!"
"Thank you, Vlckl, for your wonderful review! I'm glad to hear that you had such a positive experience with our team. Presley, Michael, and I are truly dedicated to assisting our customers, and it's great to see their efforts recognized. We're here to help with any of your insurance needs. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Joel Haskins
September 13, 2024
"Excellent customer service and follow up with all of my requests in a timely fashion"
"Joel, thank you for your wonderful review! I'm happy that you found our customer service and follow-up timely and efficient. We always strive to meet our clients' needs promptly. If you have any further requests or questions, feel free to reach out. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Matthew Ball
August 30, 2024
"There very friendly and very helpful great insurance place. Everyone helps to understand process and are quick to make sure you are comfortable and feel like there there for you"
"Thank you, Matthew, for the fantastic rating! I'm happy that you had a positive experience with our office. If you ever need assistance in the future, we're here to help. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Shemika Barnes
August 14, 2024
"Very kind and professional"
"Hey Shemika, Thanks for the awesome review! I'm glad you found our service kind and professional. If you ever need anything else, we're here for you! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Rachel Scott
August 9, 2024
"Always a good experience. Great customer service! Things are always handled in a timely manner."
"Hey Rachel, thanks a bunch for the awesome review! I'm so happy you had a great experience with our customer service and that everything was handled quickly. If you ever need anything else, we're here for you! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Marian White
August 9, 2024
"I do not like to leave bad reviews but this insurance agency, started out well when they wanted my business. But after I got my foot in the door, the communication went south. My entire account was ruined. They left out part of my payment which put me back, they did update my new information in my file after I gave it to them several times. My discount was manually removed and I was told the system automatically does it, when in fact that wasn’t the issue with me… They would not except accountability and wanted me to pay for their mistakes… I asked for the owner several times. Never got a call… I changed agents… I’m much happier now…"
"Marian, we’re sorry to hear that you’re unhappy about the service received. Although we would have loved the opportunity to help more and make the process smoother, our service team did all they could do to assist while following billing procedures. We apologize for any inconvenience this may have caused, but do value your feedback and are dedicated to providing trust and satisfaction to all customers personally. I would be happy to speak with you again if you would like to discuss this further! - Kristin Vincent, State Farm"
Cassandra ward
August 7, 2024
"As a truck driver, I’m away from home for weeks at a time. One phone call and the office takes care of my insurance needs promptly and without hassle. I appreciate this team so much and highly recommend them for your insurance needs."
"Hi Cassandra, thanks so much for your awesome review! We're glad we could make things easy for you while you're on the road. Your recommendation means a lot to us! If you ever need anything else, just give us a call. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Chris Dodson
August 5, 2024
"Katie and everyone at the office went above and beyond taking care of me. Very pleasant people!"
"Hi Chris! I'm so glad to hear that Katie and the team went above and beyond for you! We truly appreciate your kind words and are always here to help with any future needs. Thanks for sharing your experience! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Sherrie Payne
July 31, 2024
"We recently changed our home and car insurance to State Farm. We were well taken care of through the entire process! The communication from Katie Beth and her explanations of each part of the coverages, and comparison from our previous policies to our new ones with State Farm were very easy to follow and understand. We saved money and ended up with better coverage. We would highly recommend this agency and we loved working with Katie Beth! Thanks for all of your help!"
"Hey Sherrie! I'm so glad you had a positive experience switching your home and auto insurance to State Farm! Katie is fantastic at making the process smooth and easy to understand. It's wonderful to know you saved money and got better coverage! Thanks for recommending us and for your kind words about Katie. If you need anything else, we're here to help! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Nicole Tomlinson
July 30, 2024
"Very professional and kind. They are always willing to help. I have been with State farm for sometime now trusting their serves..."
"Hey Nicole! Thanks a bunch for your kind words and for trusting us with your insurance needs! We're so happy to hear that you find our team professional and kind. We're always here to help you out! If you ever need anything, don’t hesitate to reach out. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Casey Graves
July 25, 2024
"Mechelle is always a pleasure to deal with. She's always friendly, knowledgeable and willing to help. I would definitely recommend her!"
"Hey Casey, Thanks a bunch for the awesome review! We're so happy to hear that Mechelle has been friendly, knowledgeable, and helpful. Your recommendation means a lot to us! If you ever need anything else, don't hesitate to reach out. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Jordan Easter
July 25, 2024
"Mechelle does great customer service"
"Hi Jordan! Thanks for the awesome review! We're so glad to hear that Mechelle provided you with great customer service. If you need anything else, feel free to reach out! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Frannie Wrenn
July 24, 2024
"Great communication and excellent customer service from Mechelle Easter."
"Hi Frannie, thanks for the awesome review! I'm so glad you had a great experience with Mechelle's communication and customer service. If you need anything else, we're here to help! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
William Easter
July 24, 2024
"The lady who answered the phone was awesome and extremely helpful thank you Michelle Easter"
"Hey William! Thanks a bunch for your awesome review! I'm so happy Michelle could assist you so well. If you need anything else, don't hesitate to reach out! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Erica Shambley
July 24, 2024
"Mechelle is the best! You can tell that with her years of customer service experience she definitely goes the extra mile to ensure that customers are well taken care of!"
"Hey Erica, thanks so much for the awesome review! We're so happy to hear that Mechelle's dedication and customer service experience made a positive impact on you. She truly goes the extra mile for our customers! If you ever need anything else, don't hesitate to reach out. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Jennifer Simmons
July 24, 2024
"Working with Mechelle and this staff was the easiest and most pleasant I've experienced when trying to purchase an insurance policy. They were very helpful and knowledgeable and quick to respond with exactly what i was looking for and very reasonable. I highly recommend."
"Hi Jennifer! Thanks so much for your awesome review! I'm really glad to hear that Mechelle and the team made your experience so easy and pleasant. It's wonderful that you found them helpful, knowledgeable, and quick to respond. We truly appreciate your recommendation! If you ever need anything else, feel free to reach out. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
veronica arias
July 24, 2024
"Their always very nice to me and make sure to answer my questions"
"Hi, Veronica! I love hearing that our team is always nice and answers your questions. If you ever need anything else, we're here to help! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Latashia Gray
July 24, 2024
"Enjoyed speaking with Mechelle Easter. She is an asset to this company."
"Latashia, I'm so glad you enjoyed speaking with Mechelle! She truly is an asset to our team. Thanks for your wonderful feedback! If you ever need anything else, feel free to reach out. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Amy
May 30, 2024
"STAY AWAY FROM THIS WOMEN. All she cares about is money, will do everything she can to to charge you more and never tells you exactly how much she’s charging."
"Amy, I appreciate your feedback and apologize for any confusion. Ensuring transparency in pricing is crucial to us, and we value your concerns. Please reach out if you have any further questions or need clarification on your charges. Thank you for sharing your experience. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
janis warmack
May 24, 2024
"Very curtious and helpful thanks for the help I was given"
"Janis, we're pleased to hear you found our team courteous and helpful! We're grateful for the opportunity to assist you and ensure you had a positive experience with our insurance services. If you ever need further assistance, feel free to reach out anytime! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Brittany Rankin
May 1, 2024
"Switching to State Farm was smooth and easy! I appreciate all of Breana’s assistance! Thank you much ❤️"
"Brittany, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Breana cares a lot about our customers. - Kristin Vincent - State Farm Insurance Agent"
Tracie Smagner
March 25, 2024
"Questions were answered right away and clearly understood."
"Thank you for the wonderful feedback, Tracie! We are delighted to hear that your questions were answered promptly and clearly. Providing exceptional service and clear communication is our top priority. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
JUMA HAMAD
March 11, 2024
"It was my great pleasure to meet Kristen today for the first time. She seems very professional person. She has a great attitude and very good customer service. She is awesome and informative."
"Juma, thank you for your kind words! We are thrilled to hear that you had a positive experience with our office. Providing excellent customer service and being informative are top priorities for us. We appreciate your feedback and look forward to assisting you with all your insurance needs. Kristin Vincent - State Farm Insurance Agent, Burlington, NC."
Becca C
February 22, 2024
"Kristin is just after those with money……. We went from preferred members to non-preferred for no reason at all. She hikes our insurance every chance she gets. Do yourself a favor and go to someone else who cares more about the person/client than their pocket book!"
"Becca, we're genuinely sorry to hear about your disappointing experience, and we apologize for any inconvenience you may have faced. Your feedback is important to us, and we take it seriously. We assure you that our team genuinely tried their best to provide a resolution, but certain decisions may be beyond our control. If you have any further concerns or questions, please feel free to reach out, and we'll do our utmost to assist within the constraints of our policies."