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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shanese Everhart

Shanese Everhart

March 13, 2025

5  out of  5
rating by Shanese Everhart
"Always go above and beyond expectations. I always recommend Kristen to anyone that ask who I have for my insurance. They do a great job and I will always stay with her and the team"
We responded:
"Thank you so much, Shanese! I'm really happy to know that you feel we consistently exceed your expectations. Your recommendations mean a lot to us, and we're grateful for your loyalty to Kristin and the team. If you ever need anything or have questions, don't hesitate to reach out!"
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Sandi Toney

March 6, 2025

5  out of  5
rating by Sandi Toney
"The ladies in the office are always so helpful and nice. They are willing to take time with each customer to get the proper coverage they need. I’ve always enjoyed being a customer. Thank you for all your hard work."
We responded:
"Thank you, Sandi, for your wonderful feedback! I'm happy to hear that our team has been helpful and attentive to your needs. We truly appreciate your continued support and are always here to assist with any insurance needs you may have. Feel free to reach out anytime!"
Profile photo of Lolita Summers

Lolita Summers

March 4, 2025

5  out of  5
rating by Lolita Summers
"Great experience every time. A pleasure to be with them."
We responded:
"Thank you, Lolita, for sharing your positive experience! I'm happy to know that you find it a pleasure to be with us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Penny Farrish

Penny Farrish

February 27, 2025

5  out of  5
rating by Penny Farrish
"I've been with Vincent for over 8yrs Just that good"
We responded:
"Thank you, Penny, for your continued support over the past 8 years! I'm so happy to know that our service has been just what you need. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of Roc Whitlow

Roc Whitlow

February 26, 2025

5  out of  5
rating by Roc Whitlow
"I have had auto insurance with Mrs. Vincent for several years. I have always had great customer service. Rates have always been fair. And the best part, if I have a problem or question, I have always had professional and fast replies. Whether by email or phone. I do not plan to leave for another agent or company. In fact, two years ago I switched my homeowners insurance to Mrs. Vincent. Thank you to Mrs. Vincent and your office staff."
We responded:
"Thank you, Roc, for your wonderful feedback! I'm so glad to know that you've been satisfied with the service and fair rates over the years. It's great to hear that our team has been able to assist you promptly and professionally with any questions or issues. We're grateful for your continued trust in us for both your auto and homeowners insurance. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Johnny Davis

Johnny Davis

February 11, 2025

5  out of  5
rating by Johnny Davis
"Well ever since I switched to to y'all I've been happy with my car insurance"
We responded:
"Johnny, I'm so glad to hear you're happy with your car insurance since switching to us! Your satisfaction means a lot to our team. Thanks for choosing us! - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Profile photo of Yolanda Carter

Yolanda Carter

January 31, 2025

5  out of  5
rating by Yolanda Carter
"You know you always hear the bad things that happens at most business but you never hear the good things.. Well I just want to send a shoutout about your Associate Presley she is Phenomenal.. Anytime that I call your Firm Presley always gives me Phenomenal customer service.. The World would be great if we had more Presley in it.. Kristin Vincent if Presley ever leaves your Firm I’m going with her. And believe me she does wonders she goes above and beyond and if she doesn’t know the answer she will find it and call you back.. Thank You Presley for all that you do.. I’m sure your work will not go unnoticed.."
We responded:
"Thank you, Yolanda, for sharing such wonderful feedback about Presley! I'm truly grateful for your kind words and recognition of her exceptional service. Presley is indeed a valuable part of our team, and we're delighted to know she consistently provides you with outstanding support. If you ever need assistance or have questions, please feel free to reach out. We're here to help!"
Profile photo of Avery Chrismon

Avery Chrismon

January 29, 2025

5  out of  5
rating by Avery Chrismon
"Very friendly!!"
We responded:
"Thank you, Avery! I'm glad you found our team friendly. "
Profile photo of Christina Smith

Christina Smith

January 29, 2025

5  out of  5
rating by Christina Smith
"Such a great group of ladies, so helpful with all of my insurance needs!"
We responded:
"Thank you, Christina! I'm glad to know our team could assist you with your insurance needs. We're grateful for your feedback and look forward to helping you with any future questions or needs."
Profile photo of Doris Brooks

Doris Brooks

January 24, 2025

5  out of  5
rating by Doris Brooks
"I’ve been a State Farm customer for almost 50 years and Kristen Vincent agency is by far the best. Their customer service, good guidance from agents and attention to my insurance needs makes them the very best. 10 stars!"
We responded:
"Thank you, Doris, for your incredible feedback! I'm so happy to know that our agency has been able to provide you with excellent service and guidance over the years. Your kind words about our team's attention to your insurance needs mean a lot to us. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of John Evans

John Evans

January 14, 2025

5  out of  5
rating by John Evans
"Great customer service and unbeatable prices. I ditched ..."you're in bad hands with Allstate". Price difference was unbelievable."
We responded:
"John, thank you for the fantastic 5-star rating! I'm glad you had a positive experience with our office. If you ever need assistance or have any questions in the future, we're here to help. - Kristin Vincent - State Farm Insurance Agent, Burlington, NC"
Profile photo of Sam Miranda

Sam Miranda

January 13, 2025

5  out of  5
rating by Sam Miranda
"The best insurance representatives of State Farm I’ve ever dealt with. Kristen and staff are also very empathetic, truly great to work with."
We responded:
"Thank you, Sam, for your wonderful feedback! I'm delighted to know that you found working with Kristen and our team to be a positive experience. We strive to provide empathetic and exceptional service to all our customers. If you ever need assistance, please don't hesitate to reach out."